Terms and Conditions

Welcome to Bow and Baan Technology Solutions Private Limited (“Company,” “we,” “us,” or “our”). By accessing or using our website and services, you agree to comply with the following Terms and Conditions. Please read them carefully before using our services.

1. Acceptance of Terms:

By using our website or services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. If you do not agree, please do not use our services.

2. Services:

We provide IT solutions, including but not limited to software development, AI integration, cloud migration, and API development. Our services are subject to availability, and we reserve the right to modify or discontinue any service without prior notice.

3. User Responsibilities:

When using our website and services, you agree to:

3.1.  Provide accurate and complete information.

3.2.  Maintain the confidentiality of your account credentials.

3.3.  Use our services only for lawful purposes and in compliance with applicable laws.

3.4.  Not attempt to interfere with our website’s security or functionality.

4. Payments and Billing:

4.1.  All payments for our services must be made in accordance with the agreed pricing and terms.

4.2.  We use third-party payment gateways for transactions and do not store full payment details.

4.3.  Failure to make timely payments may result in service suspension or termination.

5. Refunds and Cancellations:

5.1.  Refunds are subject to the terms agreed upon in the service contract.

5.2. If you wish to cancel a service, you must notify us in writing. Any applicable cancellation fees will be communicated to you.

5.3. Payments received for certain services are not eligible for refund.

6. Intellectual Property :

6.1. All content, logos, trademarks, and software provided by us are the property of Bow and Baan and are protected by intellectual property laws.

6.2. You may not reproduce, distribute, or use our intellectual property without our written consent.

7. Limitation of Liability :

7.1. We strive to provide accurate and reliable services but do not guarantee uninterrupted or error-free service.

7.2.  Bow and Baan is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our services.

8. Third-Party Links :

Our website may contain links to third-party websites. We are not responsible for the content, policies, or practices of external sites and recommend reviewing their terms before engaging with them.

9. Termination:

We reserve the right to suspend or terminate access to our services if a user violates these Terms and Conditions.

10. Changes to Terms:

We may update these Terms and Conditions from time to time. Continued use of our services after changes are posted constitutes acceptance of the updated terms.